Help centre
Frequently asked questions
Answers about Health365 services, privacy and care support.
What services are available on Health365?
Doctor appointments, laboratory bookings, pharmacy ordering, diet plans, disease-care support and health-record management.
Can Health365 diagnose a disease?
No. Health365 provides educational and organisational support. Diagnosis and treatment decisions must come from qualified healthcare professionals.
Are my reports private?
The intended platform design uses consent-based sharing and secure storage. Production deployment requires proper encryption, access controls and compliance review.
Can I manage family members?
Yes. The planned family feature supports separate profiles for parents, spouse and children.
Can I book home sample collection?
Yes, where an onboarded laboratory partner provides home collection in the selected location.